IT Smart Hands Services for Quick Network Resolutions
Our Smart Hands IT support services are designed to assist customers in need of help with remote equipment troubleshooting. By leveraging our network of certified and skilled technicians, we ensure fast and efficient resolution of network issues. Once we understand your specific needs, our technicians will collaborate with your remote team to quickly address and resolve any technical problems, ensuring your system is up and running smoothly without delay.
NETWORK SUPPORT
Connectivity Troubleshooting for Business Networks
We specialize in diagnosing and resolving business network connectivity issues, including slow internet connections, intermittent drops, and wired or wireless LAN failures. Our goal is to ensure your business stays online with consistent, secure performance.
Professional Rack and Stack Services for IT Infrastructure
Our rack and stack services for data centers and network closets include equipment installation, cable management, and infrastructure organization. Ideal for companies expanding or refreshing their server rooms.
Modem and Router Installation and Configuration Services
We offer modem and router setup for small businesses and enterprise offices, including secure wireless network configuration, static IP setup, and ISP coordination. Our services ensure a fast, reliable internet connection from day one.
Business Server and Network Firewall Configuration Services
We provide server configuration and advanced firewall setup for secure business networks, including access control policies, port forwarding, and intrusion prevention system (IPS) configuration. Tailored for on-prem and hybrid environments.
Managed SD-WAN Configuration and Deployment Services
Delivering SD-WAN solutions for multi-site businesses and remote offices, we optimize traffic routing and improve application performance with cloud-based network orchestration and redundancy planning.
Commercial IT Hardware Deployment Services
Our team handles new hardware deployment for offices and enterprise IT environments, from computer setup and imaging to network switch and rack-mount server installation. Ideal for refresh cycles and expansion projects.
Business Internet Circuit Cutover Services and Migration Support
We provide circuit cutover services for internet service provider transitions and bandwidth upgrades, ensuring minimal downtime, IP migration assistance, and complete pre/post-cutover validation.
Business VOIP Phone System Setup and Ongoing Support
We specialize in VOIP phone system installation and support for small to medium-sized businesses, including SIP trunking, call routing configuration, voicemail setup, and CRM integration for seamless communications.
DESKTOP SUPPORT
Professional Computer Setup Services for Offices and Home-Based Businesses
We provide complete computer setup services for new workstations, including operating system installation, user account configuration, and software deployment. Ideal for growing teams or remote workforce onboarding.
PC and Laptop Reimaging Services with Standardized Configurations
Our computer reimaging services ensure consistency across devices, whether for onboarding, system refresh, or virus removal. We create and deploy custom images with pre-installed applications, drivers, and security policies.
Computer and Laptop Hardware Repair Services
We diagnose and resolve hardware issues on desktops and laptops, including motherboard repairs, power supply replacements, and damaged component restoration. Fast turnaround and quality parts are standard.
Professional Hardware Upgrade Services for Desktops and Laptops
Boost system performance with our hardware upgrade services, including RAM upgrades, SSD installations, graphics card replacements, and processor enhancements. We help extend the life of your existing equipment.
Business Printer Setup, Repair, and Network Configuration Support
We offer comprehensive printer support for businesses, including network printer setup, driver installation, error resolution, and hardware repair for major brands like HP, Brother, Epson, and Canon.
Secure Data Transfer and Migration Services Between Devices
Ensure your important files are moved safely with our data transfer and migration services for new computers, hard drives, and cloud storage. We handle sensitive data with care and provide full post-transfer verification.
NETWORK CABLING
Network Cable Repair Services for Businesses and Offices
We provide network cable repair services for damaged or underperforming Ethernet and fiber lines, including RJ45, Cat5e, Cat6, and coaxial cable repairs. Services are ideal for restoring connectivity without the need for full replacement.
Structured Cable Testing and Line Toning Services
Our technicians perform cable testing and line toning for data and voice networks to locate faults, verify continuity, and label endpoints. Using professional-grade testers and toners, we ensure your cabling is reliable and properly mapped.
Professional Cable Termination Services for Network Installations
We offer network cable termination services for new and existing installations, including RJ45, keystone jack, patch panel, and punch-down block terminations. All terminations are tested to meet performance standards.
Commercial Structured Cabling Installation Services
We specialize in new cable installation for offices, warehouses, and data centers, including Cat6/Cat6a, fiber optic, coaxial, and voice-grade cabling. Installations are neatly routed, labeled, and tested for future scalability.
ITAD (IT Assist Disposal)
Environmentally Friendly Electronics Disposal Services
We provide eco-friendly electronics recycling and disposal services for businesses, ensuring compliance with state and federal e-waste regulations. All items are processed using environmentally responsible methods to minimize landfill waste.
Safe and Secure IT Equipment Removal Services
Our team offers safe and secure removal of old IT equipment, including servers, workstations, printers, and network hardware. We ensure every removal is handled with proper chain-of-custody procedures to protect sensitive data.
Complete Removal of Unwanted Office Electronics and Technology
We handle the removal and responsible recycling of all unwanted technology, including outdated computers, monitors, phone systems, and cabling. Ideal for office clean-outs, tech refreshes, or downsizing.
Certified Data Destruction Services with Certificate of Destruction
We offer certified data destruction services for hard drives and storage devices, including DOD-compliant wiping and physical destruction options. Clients receive a Certificate of Destruction for auditing and compliance purposes.
Call Today for Smart Hands Services
Desert Computer Solutions
1605 W. University Dr. Ste 110
Tempe, AZ 85281
Hours
Monday - Friday: 8am - 5pm